RV Rental FAQs

• What types of units are available to rent and what is the pricing?
  
  • We have Expandable Travel Trailers, regular Travel Trailers and Class C Motor Homes.  The price information can be found by viewing more details on our website. www.kunessheboyganrv.com
• Is mileage included in the rental rates?
  • No, there are no miles included with the Rental of a Motor Home.  There is a .31 cent per mile charge for Motor Homes.  Expandables and Travel Trailers have no charge for mileage; mileage is unlimited. 
• Is there a minimum rental period? 
  • There is a 3 day minimum for all units.
• What are the hitch requirements?
  • Download our Hitch Requirements pdf here

How do I get insurance?

• For Fold Downs, Expandables and Travel Trailers insurance you must have liability insurance on your automobile which extends to an attached rented trailer or use ours which starts at $17.95 basic, essential, peace of mind. For Motor Homes there are two options: you can use your own and provide proof (this is not just an auto policy on your vehicle, it does have to cover the RV) or use ours which starts at $29.95 per day, and you always have the option to add roadside assistance as low as $9 per day. 

• What deposit is required to reserve a rental unit?  
  • A security deposit of $250 is required for Fold Downs, Expandables and Travel Trailers.   A security deposit of $500 is required for Motor Homes.  The security deposit is refundable and is typically refunded within 2 to 3 weeks after the rental has been returned, provided all charges for the rental have been paid for.  If you cancel your reservation, the deposit is forfeited and NOT refundable.
• Are there any other charges I may incur?
  • The State of Wisconsin assesses an additional 5% rental tax on rentals.  You will have to pay for extra mileage if you go over the estimated mileage originally paid for when renting a Motor Home. Fees will be added for fuel if not returned full, tanks not dumped, smoking detected, violation of pet addendum, unit not cleaned, damages, and late returns.  Other fees may include any optional equipment you decide to rent or purchase (such as hitch rental, awning use, tank dump, etc.)
• Do you charge for generator use? 
  • Our prices include the use of the generator on Motor Homes.
• If I rent or buy a generator what type of generator should I get? 
  • A 3500 watt generator is needed to provide power to your RV for lights, AC, microwave, outlets, and more.  A 2000 watt generator is efficient for lights and emergency backup. 
• Do the Motor Homes come with TV/DVD and stereo?
  • All motorhomes come with a TV and select units come with a DVD player; all units have a stereo.
• Are awnings available? 
  • Yes, the cost for awning use is $25. 
• Can hitches be rented? 
  • Yes, we rent hitches.  You must have the receiver already installed on your vehicle.
• What do you accept for payment on the rental unit? 
  • Payments can be made by cash, cashier’s check, travelers check, money order, personal check, and major credit cards.  Checks will only be accepted 14 days or more prior to the departure date.  Credit card payments will incur a 3% convenience fee to cover the credit card processing fees.  
• Are pets allowed?
  • We prefer no pets for the courtesy of the next renters who may have sensitivity issues.  We do have a pet addendum for renters who absolutely need to take their pet with them.  Restrictions, additional charges and a pet deposit will apply to all renters who are granted permission to travel with their pet.   The pet addendum must be signed by all renters indicating whether they are traveling with or without a pet.
• Is smoking allowed?
  • No smoking is not allowed in the units.  
• Is there a special driver’s license needed to operate a Motor Home?
  • A current valid driver’s license is all that is needed to drive or pull any of our units (motorhomes & towables).  Kunes Country Destination RV Rentals will run a drivers license check on each driver to verify that all drivers are valid with no extensive adverse driving record.  Kunes Country RV Rentals, Inc. does reserve the right to refuse to rent to anyone that does not have a valid driver's license or has an extensive driving record.  All drivers and renters must be 25 years of age to rent a unit.  
• Is it easy to drive a Motor Home? 
  • Yes, class C Motorhomes handle like a large SUV or a truck.  A test drive is offered for all motorhomes and towables at pick-up so that you may see how the unit handles.  You may take the test drive, or decline the test drive and have one of our agents give you some driving tips.
• What is the gas mileage on Motor Homes? 
  • You can expect 8 to 10 miles per gallon.  Consumption depends on your speed, terrain, winds, and weight.
• How many people can ride in a rental unit? 
  • Seat belts are required in Motor Homes and we do not recommend exceeding the capacity as posted in the actual unit. No one is allowed to ride in towables.
• Can we tow anything behind a Motor Home? 
  • No, towing is not allowed.  There are locks on the receivers and renters will be charged if these are removed.
• Can we travel out of the United States?
  • Travel to Canada is allowed. Travel to Mexico is prohibited.
• Can I park my vehicle at you rental site while I travel? 
  • Yes, at your own risk.
• Can I rent an RV in the winter? 
  • No, units are not available for rent from December 1st to March 1st.  In November and March the units are winterized/de-winterized and limited on the use of the facilities in cold weather.  If traveling to warm weather the unit will need to be de-winterized and then re-winterized when return at a minimal charge to the renter.  See our Winter Operation page for more information on winter RV operation.
• What if the unit breaks down?
  • Call us as soon as possible, report the problem and get further instructions if needed.  You will be reimbursed for necessary repairs not caused by misuse, carelessness, or negligence of the renter directly or indirectly. Repairs over $100 must have prior approval. 
• What if I am in an accident?
  • You must exchange names and insurance information and notify Kunes RV Rentals, Inc. within 24 hours of the accident and make a full report in writing along with obtaining a police report.
• Do I get a refund for early return?
  • No refunds for late pickups or early returns.  There are also no refunds on early pick up fees or late return fees.
• What if I need to cancel my reservation?
  • The deposit is non-refundable. Kunes RV Rentals will allow you to use the deposit towards another booking before the end of the current season, (dependent on availability).
• Will you have electricity? 
  • If yes, Kunes RV units require 30amp connection to use certain features, including Air Conditioning.  Please confirm to Kunes RV if electric will or will not be available. 
• Will you have water connection?  
  • If not, remember to fill your fresh-water tank or request Kunes RV to fill up prior to pick-up.
• Will you have sewer connection?  
  • If yes, please make us aware because there are certain procedures to follow to ensure the BLACK tank functions properly.