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RV Rental FAQs

  • What types of units are available to rent and what is the pricing?
    • We have Towables (Expandables and Travel Trailers) and Class C Motor Homes. Price information can be found by viewing details on our website.
  • Is mileage included in the rental rates?
    • No, there are no miles included with the Rental of a Motor Home. There is a charge per mile for Motor Homes. Towables have no charge for mileage.
  • Is there a minimum rental period? 
    • There is a 3 day minimum for all units. A 4 day minimum applies to holiday weekends and EAA requires a 12 day minimum.
  • What hitch/towing equipment do I need?
    • Class 3 Hitch Receiver, 2 5/16” Ball, 7 wire plug in working order, An Electronic Brake Control System (EBS) in your tow vehicle.*
      *If you do not have these on your vehicle you can call our service department for prices and schedule an appointment.
  • What are the hitch requirements?
    • Download our Hitch Requirements pdf here
  • How do I get insurance?
    • Choose one of our insurance packages or provide proof that your insurance extends to an attached rented trailer or that it will cover a Motor Home (this is not just an auto policy on your vehicle, it does have to cover the RV). And you always have the option to add roadside assistance.
  • When can I pick up and return my rental?
    • Pick up is by appointment between 1pm-4pm and returns are 9am-11am on a first come first serve basis. The rental department is open Monday-Friday only and closed weekends and holiday weekend Mondays.
  • What deposit is required to reserve a rental unit?  
    • A Reservation Deposit of $250 is required for Towables and Motor Homes to reserve and secure a unit. If you cancel your reservation, the Reservation Deposit is forfeited and NOT refundable.
  • Are there any other charges I may incur?
    • The State of Wisconsin assesses an additional 10% rental tax on rentals. You will have to pay for extra mileage if you go over the estimated mileage originally paid for when renting a Motor Home. Fees will be added for fuel if not returned full, tanks not dumped, smoking detected, violation of pet addendum, unit not cleaned, damages, and late returns. Other fees may include any optional equipment you decide to rent or purchase (such as hitch rental, awning use, tank dump, etc.) A Refundable Security Deposit of $250 for Towables and $500 for Motor Homes is held for these circumstances and is typically refunded within 2 weeks after the rental has been returned, provided all charges for the rental have been paid for.
  • What do I need to run the Air Conditioning or Heater?
    • Kunes RV units require 30amp connection to use certain features, including Air Conditioning, Heater and Microwave. Motor Homes come equipped with generators and can operate these if no electricity is available. Towables do not come with generators.
  • Do you charge for generator use? 
    • Our prices include the use of the generator on Motor Homes.
    • We do not provide or rent generators for Towables.
  • If I rent or buy a generator what type of generator should I get? 
    • A 3500 watt generator is needed to provide power to your RV for lights, AC, microwave, outlets, and more. 
  • Do the Motor Homes come with TV/DVD and stereo?
    • Motor Homes come with a TV & stereo. Select units come with DVD players.
  • Are awnings available? 
    • Yes, a small fee is charged for awning use.
  • Can hitches and stabilizer (Sway) bars be rented?
    • Yes, you must have the receiver already installed on your vehicle. Please schedule stabilizer set up prior to picking up your rental.
  • What do you accept for payment on the rental unit? 
    • Payments can be made by cash, cashier’s check, travelers check, money order, personal check, and major credit cards. Checks will only be accepted 14 days or more prior to the departure date.
  • Are pets allowed?
    • We prefer no pets for the courtesy of the next renters who may have sensitivity issues. We do have a pet addendum for renters who absolutely need to take their pet with them. Restrictions, additional charges and a pet deposit will apply to all renters who are granted permission to travel with their pet. The pet addendum must be signed by all renters indicating whether they are traveling with or without a pet.
  • Is smoking allowed?
    • No, smoking is not allowed in the units.  
  • Is there a special driver’s license needed to operate a Motor Home?
    • A current valid driver’s license is all that is needed to drive or pull any of our units (motor homes & towables). Kunes RV will run a driver’s license check on each driver to verify that all drivers are valid with no extensive adverse driving record. Kunes RV does reserve the right to refuse to rent to anyone that does not have a valid driver's license or has an extensive driving record. All drivers and renters must be 25 years of age to rent a unit.
  • Is it easy to drive a Motor Home? 
    • Class C Motor Homes handle like a large SUV or a truck. A test drive is offered for all motor homes and towables at pick-up so that you may see how the unit handles. You may take the test drive, or decline the test drive and have one of our agents give you some driving tips.
  • What is the gas mileage on Motor Homes? 
    • You can expect 8 to 10 miles per gallon.  Consumption depends on your speed, terrain, winds, and weight.
  • How many people can ride in a rental unit? 
    • Seat belts are required in Motor Homes and we do not recommend exceeding the capacity as posted in the actual unit. No one is allowed to ride in Towables.
  • Can we tow anything behind a Motor Home? 
    • No, towing is not allowed.  There are locks on the receivers and renters will be charged if these are removed.
  • Can we travel out of the United States?
    • Travel to Canada is allowed. Travel to Mexico is prohibited.
  • Can I park my vehicle at you rental site while I travel? 
    • Yes, at your own risk.
  • Can I rent an RV in the winter? 
    • No, units are not available for rent from December 1st to March 1st. In November and March the units are limited on the use of the facilities in cold weather. If traveling to warm weather the unit will need to be de-winterized and then re-winterized when returned, at a minimal charge to the renter. Contact us for information on winter operation.
  • What if the unit breaks down?
    • Call us as soon as possible, report the problem and get further instructions if needed. You will be reimbursed for necessary repairs not caused by misuse, carelessness, or negligence of the renter directly or indirectly. Repairs over $100 must have prior approval.
  • What if I am in an accident?
    • You must exchange names and insurance information and notify Kunes RV within 24 hours of the accident and make a full report in writing along with obtaining a police report.
  • Do I get a refund for early return?
    • No refunds for late pickups or early returns.  There are also no refunds on early pick up fees or late return fees.
  • What if I need to cancel my reservation?
    • The Reservation deposit is non-refundable. Kunes RV will allow you to use the deposit towards another booking before the end of the current season, (dependent on availability).
  • Will you have electricity? 
    • If yes, Kunes RV units require 30amp connection to use certain features, including Air Conditioning.  Please confirm to Kunes RV if electric will or will not be available. 
  • Will you have water connection?  
    • If not, remember to fill your fresh-water tank or request Kunes RV to fill prior to pick-up. (The fresh water tank is not recommended for drinking)
  • Will you have sewer connection?  
    • If yes, please make us aware because there are certain procedures to follow to ensure the BLACK tank functions properly.